Concrete deliverables — the artifacts we use on real client projects.
SAVE POINTS4Confirm, remind, reschedule, and refill — every point a missed visit can still be caught.
SCORECARD QUESTIONS5Pinpoint which of the four save points is leaking slots in your clinic.
APPOINTMENTS MISSED23%Of outpatient appointments go unattended on average, and a reminder alone recovers only part of it (JAMIA, 2023).
