An ambient AI scribe that listens to the visit and drafts the note — so clinicians spend their time with patients, not the keyboard, and the documentation stays clean.
Talk to our healthcare team
WellSpan Clinics Network employs 450 primary-care physicians across dozens of sites. Documentation had become the job behind the job — clinicians spent evenings finishing notes, and burnout was climbing.
They wanted to lift the documentation burden with AI without compromising note quality, coding accuracy, or HIPAA compliance — and without forcing physicians to change how they actually talk to patients.
Notes were eating clinicians alive. Time meant for patients went to typing, and the after-hours documentation tail — the “pajama time” every primary-care org knows — was driving real attrition.
Our physicians were spending two hours every evening finishing notes they should have been done with at five.
We built an ambient scribe that listens to the visit with consent, structures the conversation into a draft note in the clinician’s preferred format, and surfaces coding suggestions — leaving the physician to review and sign rather than type from scratch.
Audio and PHI are scoped and redacted on the boundary, nothing is retained beyond policy, and every draft is traceable — so the time saved never comes at the cost of compliance.
Clinicians saved roughly ~30min per day on documentation.
Rolled out to 450 physicians across the network.
PHI retained beyond policy: 0 audio is redacted and bounded.
Every note is 100% physician-reviewed before it is signed.
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